Returns & Exchanges

We obviously want you to love the fit and get the right size. If you are unsure before purchasing please contact us at hello@emprevalingerie.com so we can help you!

UK and Ireland Returns

• We offer free 30-day returns & Exchanges
• Refunds on products will be processed provided they are still in the condition that you received it in - unworn and undamaged, with all tags and labels still attached.
• Simply return the items to us, with all labels intact, within 30 days.
• To start your return or exchange, please fill in this form.
  
• We aim to process your return within 7 days of it arriving at our warehouse.

USA Returns

• We offer exchanges or store credit for USA orders. Refunds are available but return postage is the customer's responsibility.
• Simply return the items to us, with all labels intact, within 30 days.
• Refunds on products will be processed provided they are still in the condition that you received it in - unworn and undamaged, with all tags and labels still attached.

• To start your return or exchange, please fill in this form.